ABOUT FMLINK

FMLink Subscriber Profile

As of January 2008, 46% of our 70,000 online subscribers work as in-house facilities managers, real estate professionals, designers or in corporate management. An additional 20% are either facilities management or specialty consultants (many of these may have been former facilities managers and/or offer FM outsourcing services and therefore are functioning in a role similar to that of an in-house FM). Six percent are suppliers or vendors of products or construction services, and an additional 2% represent outside design firms. The remaining 25% are from a variety of other areas.

Although most of our subscribers (64%) are from the United States, FMLink has subscribers from all over the world, including 12% from the UK, 4% from Canada, 3% from Australia, and 2% from India. Over 180 countries are represented, covering six continents. We have 28 European countries, 19 on the Pacific rim, with the rest from Africa, Australia, Bermuda, India, Mexico, Middle East, New Zealand, Russia and South America.

FMLink has a higher percentage of its daily visitors from the United States (84%) than those who have registered from the U.S. (64%). Our second highest percentage of daily visitors is from the United Kingdom, followed by Canada, Australia and China.

Our seven largest groups of in-house facilities and real property managers are, respectively:

• Financial services
• Government
• Manufacturing
• Academic institutions
• Medical
• Property management
• Telecommunications

The in-house professionals manage a wide range of building types. Most manage office buildings; these are followed by academic facilities, medical facilities, data centers, and warehouse/storage.

Our average repeat visitor comes to FMLink more than once each week, and spends more than nine minutes per visit looking at the more than 10,000 pages of content. FMLink had over 350,000 unique visitors in 2007.

In terms of square footage managed, the in-house subscribers manage a wide range, from less than 50,000 sq. ft. to more than 20 million sq. ft. Eighteen percent of FMLink's subscribers manage between 250,000 and 1 million sq. ft.; an additional 25% manage over one million square sq.ft. (including 6% over 20 million sq. ft.).