FACILITIES MANAGEMENT RESOURCES
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You may view abstracts from all articles in each issue of Facilities at no charge, beginning with Volume 22 Number 1/2 2004; see the links contained within each article. Facilities articles not published on FMLink now are available to non-subscribers on a pay-to-view basis. To subscribe to Facilities, click here.

Article Titles

Volume 23 Number 13/14

• Classifying FM Organizations Using Pattern Recognition
  by Sezgin Kaya, Keith Alexander
  A classification system that can systematically group FM organizations.

Volume 23 Number 11/12

• Application of data envelopment analysis to benchmark building outputs
  by James Pinder and If Price
  A new approach to facilities benchmarking when comparing per area ratios

Volume 23 Number 9/10

• The application of a behavioural approach to building evaluation
  by David Fleming
  How to include human behavior in the evaluation of building performance

Volume 23 Number 7/8

• Briefing for accessibility in design
  by Marcus G. Ormerod and Rita A. Newton
  Results of a major UK study on facility accessibility issues, with global applicability. Interesting perspective on how handicapped people experience buildings.

Volume 23 Number 5/6

• Controlling healthcare associated infections and the role of facilities management in achieving "quality" in healthcare
  by Champika Liyanage and Charles Egbu
  

Volume 23 Number 3/4

• The Added Value of Facilities management: benchmarking work processes
  by Bram Wauters
  

Volume 23 Number 1/2

• A proactive assessment of sick building syndrome
  by Linda Thomas-Mobley, Kathy O. Roper, and Rita Oberle
  A new proactive approach for facility managers to assess and manage complaints of "sick buildings".

Volume 22 Number 13/14

• Service operations management as a conceptual framework for facility management
  by Peter McLennan
  A conceptual model showing that FM needs to be more closely aligned to a management discipline as it develops within the service sector.

Volume 22 Number 11/12

• Managing outsourced support services: observations from case study
  by Anssi Salonen

Volume 22 Number 9/10

• Your first 60 days as head of facilities
  by Mark R. Sekula
  The issues one should address and the initial steps to take in one's first 60 days as head of facilities.

Volume 22 Number 7/8

• An evaluation of customer perception of FM service delivery
  by Derren Shaw and Barry Haynes

Volume 22 Number 5/6

• Development of an integrated healthcare facilities management model
  by Igal M. Shohet, Sarel Lavy

Volume 22 Number 3/4

• Serviced offices: owner capabilities for FM coordination
  by Jan Bröchner, Henrik Olsson, Davor Sinik
  Strategies for providing bundled services to building users in multi-tenant office buildings.

Volume 22 Number 1/2 2004

• Disputes arising from vaguely defined contractual responsibilities in building services maintenance contracts
  by Joseph H.K. Lai, Francis W.H. Yik, Phil Jones
  Findings from a survey of maintenance practitioners' interpretations of terminology found in building services maintenance contracts.

Volume 21 Number 13/14 2003

• Mobile working with Connexions
  by Ian Watson and David Joseph Lightfoot
  A study of mobile and remote working, their benefits and limitations. Includes a case study.

November-December 2003

• A starting-point for measuring physical performance
  by David Kincaid
  Based on work done in the area of reinvestment in building fabric and components by IBM United Kingdom, costs are shown to be reduced if design choices or construction quality are better controlled. Reinvestment costs can then become a fully planned element in the organization's management system.

October 2003

• Decentralising asset management in a university environment using Web enabled technology
  by Gerard Cesar Gabriel
  The use of Web technology for CAFM and asset management on organizations with multiple sites.

July-August 2003

• Annual CREMRU-JCI survey of corporate real estate practices in Europe and North America: 1993-2002
  by Ranko Bon, Virginia Gibson, Rachael Luck
  Annual survey of corporate real estate practices, conducted by the Corporate Real Estate Management Research Unit of the University of Reading, Reading, UK.

May-June 2003

• The untethered facilities manager
  by Edward Finch
  New technologhies are converging that will enable a radically new approach to maintenance, enabling remote smart sensing or remote condition based monitoring (CBM). A discussion of the design and economic issues that arise from the new approach to managing built assets.

April 2003

• FM: the professional interface
  by R.W. Grimshaw
  Should facilities management be thought of as a profession, or is there a lot more to the question than meets the eye? Learn about the implications for the development of a successful FM profession in today's society.

February 2003

• Key performance indicators for maintenance of health-care facilities
  by Igal M. Shohet
  Research results showing how the performance of hospital buildings is affected by numerous factors, including quality of hospital maintenance, actual occupancy vs standard occupancy, age of buildings, surrounding infrastructures, and more.