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Article Titles

March 2008

• Annual Hays PFM Salary Survey shows how the FM sector offers good careers, benefits and rewards
  

• How EC Harris' move to a new HQ has changed its way of working
  

• How Harrods decided to house its datacenter on the top of its world-famous department store
  

• Maintenance and energy management needs for data centers
  

• How Europe is gearing up to the demand for energy efficient lighting
  

• Data center challenges for FMs from recent technological advances
  

• How the FM can handle the resource demands from carbon rating a building's lifecycle for the European Energy Performance of Buildings Directive
  

February 2008

• The recent trend for outsourcing companies to partner or merge
  

• The implementation of CAFM in the healthcare sector
  

• The growth of remotely printed (hybrid) mail in the UK
  

• The tracking and maintaining of thousands of scientific instruments and then integrating it with outsourced FM services
  

• Two new books about FM in the UK
  

• Changes for the future of FM (from the 2008 Workplace Futures conference)
  

• Preparing for the UK's Corporate Manslaughter and Homicide Act
  

• The use of biometrics for access control
  

January 2008

• FM services provider ISS improves its time and attendance solutions to manage its workforce more effectively
  

• Electrical Safety Tests—Lack of compliance can lead to hazardous situations
  

• UK facilities managed as a Private Public Partnership (PPP) have radically changed the way they are maintained
  

• How new design-conscious fire detection solutions can be used in design-sensitive buildings
  

December 2007

• Recycling old HVAC equipment that is replaced by new, energy-efficient equipment
  

• The needs of an FM services company before a new retail facility opens
  

• Virtual meeting technologies and the elimination of face-to-face meetings
  

• Office relocation in existing premises while creating a simple but effective design
  

November 2007

• The need to bring building and IT management systems together
  

• Panel discussion: Information technology for FMs today and tomorrow
  

• Saving energy from lighting in retail where good lighting is a necessity
  

• Issues involved in moving an FM service provider from retail clients to the public and corporate arenas
  

• A housing control system for residential apartments with intelligent energy management
  

• The way to make "green leases" a win-win for tenants and landlords
  

• Bringing sustainability, recycling and reducing the carbon footprint to the mailroom
  

October 2007

• Health and safety implications following flood or water damage
  

• How technologies are changing the way facilities are managed
  

• Cross-border outsourcing with competing service delivery companies that must act as partners
  

• How fire safety legislation has evolved in the UK, and FM implications
  

• Implications of the UK conversion from analog to digital TV signals
  

• Wembley stadium's integration of building, safety, fire, security and business systems
  

• How Rentkil simplified the processes for purchasing materials by moving to an automated system
  

• How implementation of a digital mail room solution led to efficiencies and compliance
  

September 2007

• How the Rolls Royce FM group coped with big changes
  

• How the traditional large company receptionist role can be expanded into that of an office manager and beyond
  

• The impact of the EU Landfill Directive on FMs
  Dr Nick Williams
  

• What FMs can do to help hospitals perform better and achieve higher standards
  Dr Rachel MacDonald and Prof If Price
  

• The marketing of FM services and what the FM really wants
  Anna Hutton-North
  

• The benefits of outsourced FM to manufacturing companies
  Jeremy Waud
  

• The use of outsourced FM services for a major army installation
  

• Updating a corporate branding and modus operandi with a move to a new facility
  Martin Mitchell
  

August 2007

• Different Outsourcing Models to Satisfy FM's Needs for Outside Services
  Andrew Waller
  

• A Creative Solution for Space when Time is Short, Long-term Planning is Difficult, and Adaptability and Responsiveness are Paramount
  John Gotley
  

July 2007

• Archive Management: How Organizations Are Using Archiving Services
  Tim Robb
  

• Impact of UK's Climate Change Bill: The Shift from Supplying Energy to Providing Conservation Solutions
  Frank Booty
  

• How the Use of Energy-efficient Motors Will Keep Energy Consumption to a Minimum
  Ian Allen
  

• The Impact of the Energy Performance of Buildings Directive about A/C Inspection Systems on FMs
  Peter Grigg and Hywel Davies
  

• The Importance of Metering in Controlling Energy Consumption
  Alan Aldridge
  

• Security Measures That Need to be Taken to Improve Risk Management of Facilities Against Terrorist Attacks
  Geoff Haw and Leagh Ganpatsingh
  

• Issues Impacting the Selection of Contractors for London's 2012 Olympic Games
  Lucy Jeynes
  

June 2007

• First Class Maintenance and No Failures Are Critical in Retail Sector
  Mike Callender
  

• The Role of CAFM Software in Delivering FM Services in the Developing Dubai Market
  Jim Moriarty
  

• How FMs Can Plan to Switch From Incandescent Bulbs (as a result of new bans in Australia and UK)
  Oliver Wong
  

• What FM Service Company Web Sites Need to Do to Deliver More Value to Their Customers
  David Emanuel
  

• A More Integrated Approach to Facilities Management for Shopping Centers
  Jane Fenwick
  

• The Importance of Developing Relationships with Suppliers
  Jane Fenwick
  

• The impact on FMs of the UK's new Waste Electrical or Electronic Equipment (WEEE) Directive
  Mark Carter
  

May 2007

• European Cleaning Standards and Contractor Issues
  Frank Booty
  

• How Barclays Reduced Its Environmental Impact and Control Operating Costs
  Ray Wilson
  

• How to Capture, Story and Use Information
  Craig Scott
  

• A Smoke-Free England: Projected Benefits and Problems to Be Faced by FMs
  Iain Murray
  

• The Role of Language When Managing Facilities in Multiple Countries
  Phil Ratcliffe
  

• The Impact of Waste Management on Employee, Customer and Company
  Kieron Colbert
  

April 2007

• What the FM Needs to Know about a Caterer's Income and Expenses
  Nick Parker
  

• How Outsourcing the Mailing Function Can Help Achieve Postal Cost Optimization
  Richard Thompson
  

• Lessons for Schools on Furniture, Lighting and Fire Safety
  

• Does a Rainy Winter Mean No Water Concerns This Year?
  Mark Carter
  

March 2007

• What FMs Can Do to Strengthen Their Organization's Brand As an Employer and Go After Quality Personnel
  Beverley Thompson
  

• Peer Recognition and Getting FMs on a Par with Other Professionals in the UK
  Frank Booty
  

• Outsourcing Mail Operations
  Michael Hershon
  

• The Impact of the New Standard Industrial Classification for FM Data
  Graham Jenkinson
  

• The Value of Benchmarking in FM
  Paul Carder and Ian Jeffries
  

• Salary Trends for FMs in the UK
  Tim Cook
  

February 2007

• Storage of Fuel for Stand-By Generators
  Richard Massara
  

• Improving Energy Efficiency: Going from Good Practice to Best Practice
  Stuart Bowman
  

• Use of Software by Contractors to Reduce the Potential of Service Failures
  

• Reducing the Costs of Occupation When Moving
  Tim Worboys
  

• A Step-By-Step Approach to Developing a Business Continuity Plan
  Steven Garrod
  

• PFM 2006 Awards Showcase the Role of Sustainability in Winning Projects
  Jane Fenwick
  

• Security Considerations When Opening Up Networks and Web Servers to Business Partners and Customers
  Reginald P Best
  

January 2007

• How A/C Systems Will Improve Performance and Energy Efficiency from Reliability Center Maintenance Techniques
  Bill McLaughlin
  

• Knowledge-Based Management and Risk-Based Technology Combine to Reduce Elevator Maintenance Costs
  Frank Booty

• Compliance with the New UK Fire Safety Rules: Good Fire Safety Practice
  Stuart Holmes
  

• How an Automated Data Capture System Based on Pen and Paper Reduced Work Order Processing Time
  

• Incorporating Renewable Energy Sources into New Buildings
  Frank Booty
  

• Smooth Implementation of Temporary Large Catering Projects
  

• How a UK Agency Can Bring Big Gains on Waste Reduction, Recycling and Use of Recovered Materials without Increasing Costs
  

December 2006

• Research Demonstrates That Workplaces Need Negative Ions to Keep Occupants Healthy
  John Jukes, Andrew Jenkins and Julian Law
  

• The Need for FM Training as a Best Practice
  Beverley Thompson

• Records Management: How a Hospital Keeps Its Records Accessible and Out-of-Sight
  Paul Sharville
  

• PAS 11000 (Publicly Available Specification) and How It Will Affect Collaborations and Benchmarking
  

• What Happens in the Commercial Property Sector When It Recognizes That Its Tenants Are Valued Customers
  Jane Fenwick
  

November 2006

• Has Carbon Trading in the UK Reduced Greenhouse Gas Emissions?
  Kirsty Clough
  

• Cost Containment in the Mobile Voice and Data Market
  Frank Booty

• Energy Labels in the UK and Their Implications for FM
  Matt Dickinson
  

• How the First Two European-Wide FM Standards Were Developed, and What Will Follow
  Matt Dickinson
  

• Why the Mandated Switchover to Digital Television in Commercial Premises Should Occur Sooner Rather Than Later
  Margaret Hodge
  

October 2006

• The Role of FM in the 2012 London Olympics Starts Now
  Paul Forrest
  

• The Role of Food Service Menus in Creating a Productive and Healthy Workforce
  Jane Fenwick

• The Benefits of e-Procurement for FM Services
  Frank Booty
  

• The Value of Selecting the Right Contractor, Even If Not the Least Expensive
  Paul Carder
  

• The Importance of Standards to Developing Best FM Practices
  Stan Mitchell
  

September 2006

• The Contribution of Facilities to Workplace Productivity
  Martin Pickard

• A National Approach to Managing Maintenance across an Entire Portfolio
  Guy Tucker

• An Approach to Food Service that Minimizes the Impact on the Environment
  

• A Sustainable Approach to Corporate Food Services
  Nick Parker
  

• CAFM to Support Facilities in Industrial and Technology Environments
  

• The Role of CAFM in Supporting Corporate Change
  Ian Gelling
  

August 2006

• The FM's Contribution to Risk Management and Strategies That Mitigate Risk
  Martin Pickard

• The Diversity of Approaches to FM in Global Companies in Different European Countries
  Dave Wilson

• FM Performance Measurement
  Dr Margaret-Mary Nelson
  

July 2006

• Using Service Providers—Keeping Expectations in Line with Reality
  Mike Proctor

• Round Table Discussion – Improving FM Skills and Communications in the Business Community
  Frank Booty

• Implications of the Mail Price Hike on FM in the UK
  David Higham
  

• What FMs Can Do to Mitigate the Health and Safety Risks of Employees Working Remotely
  Ian Fletcher-Price

• Security Contractor Selection
  Julian Stanton

• The Role of FM in Maintaining and Protecting the Corporate Reputation
  Martin Pickard

• The Challenges to FM in the UK When the New Legislation on Age Discrimination Begins on October 1
  Beverley Thompson

June 2006

• The impact on heavy mail users of the opening of the UK postal market to competition
  Michael Herson

• How to achieve more efficient lighting while reducing carbon emissions and saving on costs
  Steve Willis

• The contribution of facilities managers to the efficiency challenge
  Martin Pickard
  Third article in the series. This one looks at implementing lean management methods, improving workspace design and energy use, and providing the inspiration and skills for working smarter.

• Capturing the earth's ambient temperatures to reduce energy costs
  Jane Fenwick

• Balancing the different needs of indoor comfort for visitors in a facility requiring art preservation

• Pointers on choosing the right mechanical and electrical maintenance service partner
  Mike Proctor

• Renting catering equipment in the kitchen instead of owning and maintaining it
  Jane Fenwick

May 2006

• Why Facilities Matter
  Martin Pickard
  FM and compliance with regulations, standards and corporate targets

• Interview: Craig McGilvray, Alfred McAlpine Business Services
  Jane Fenwick
  Providing facilities and building management services to a large property portfolio

• Education and PFI
  Jane Fenwick
  Schools have proven to be a fertile area for Private Financing Initiative projects

• Reaching Out — Schools and the Wider Community
  Marc Bird
  How the new trend of community schools is impacting the nature of their facilities

• Air Tight for Part L of the UK Building Regulations
  Charlie Greenaway
  How the rules have changed in the UK regarding reducing air leakage from buildings

• A Window of Opportunity — The Increasing Importance of Energy Management
  Mike Sewell
  How facilities managers can elevate the issue of energy management to the boardroom

April 2006

• Senior Management and the Hiring of FMs
  Martin Pickard
  

• Why Energy Efficiency Is a Hard Sell
  

• The Impact of Records Management on FM
  Jane Fenwick

March 2006

• A Question of Pay?
  Robert Smith
  Results from the 2006 Hays Facilities Management Salary Survey

• Big Business
  Nicki Thomson
  The Business Potential of Facilities Management

• Growing Up
  Keith Pratt
  A Twentieth Anniversary: How FM Has Emerged in PFM's 20 Years

• Pages in History
  Jane Fenwick
  A Twentieth Anniversary: How FM Has Emerged in PFM's 20 Years

• How We Were and Will Be
  A Twentieth Anniversary: Highs and Lows of FM in PFM's 20 Years, and Many More Changes to Come

• Partners for Progress
  Martin Pickard
  A Twentieth Anniversary: A Reflection on PFM's Awards Winners over the Past 20 Years

February 2006

• Protecting Businesses with Security Guards and Police
  Frank Booty
  A partnership that mobilizes private security guards as police support in the event of an emergency

• Effective Business Continuity Strategies and Emergency Planning
  How an effective business continuity strategy could have affected the fire at the Buncefield oil depot

• Case Study: CAFM Implementation at the Royal Bank of Scotland Group
  How a Web-based FM system is enabling substantial improvements in space management, cleaning, security, maintenance and more

• Interview: Lionel Prodgers, Outgoing Chairman of the British Institute of Facilities Management
  

January 2006

• A Winning Channel
  The Formation of a New Organization to Deliver FM Services

• Shares Logistics
  An Award-Winning Way to Offer On-Site FM Services

• Contractors at Risk
  Mitchell Winter
  Safeguarding your Employees, Contractors, Business and Property

• Priority for Fire
  Richard Forrest
  Complying with the new UK Fire Safety Regime

• Ready for Action?
  Frank Booty
  Clarifying the Energy Efficiency and Ventilation Portions of the UK's New Building Regulations

December 2005

• Mind Food
  Catering Considerations for a Growing University Student Population

• Services Success in PFI
  Norman Rose
  Survey Results: Services Success in PFI (Private Funding Initiative)

• Pushing the Envelope
  Jane Fenwick
  Impact of the to-be Deregulated UK Postal Market

November 2005

• Cleaning Up Across Europe
  Jane Fenwick
  A discussion with John Oliver about the European Federation Cleaning Industries.

• Power for Converged World
  Robin Koffler
  A new generation of converged technology has a direct impact on the responsibilities of FMs.

• Fit for Learning
  Jane Fenwick
  Efficient and effective management of educational facilities is increasingly impacting on the educational outcomes at all levels.

• Rating Energy Use
  Andrew Bray
  What facilities managers can be doing now to smooth the implementation of the Energy Performance of Buildings Directive.

• Surveyors Step Up
  Jane Fenwick
  Improving professionalism in the FM sector

October 2005

• Case Study: The workings of British Telecom's integrated strategy to changeover to the new global IP infrastructure that carries voice, data and Internet services on a single network.
  Jane Fenwick
  British Telecom Case Study An integrated strategy carrying voice, data and Internet services on one network

• The importance of financial advice for the companies bidding for business for the 2012 Olympics in London.
  Nicki Thomson
  Financial Advice for Companies Bidding for Business for the 2012 London Olympics

• An approach to using office space efficiently that looks at both design and behavior.
  Jane Fenwick
  Financial Advice for Companies Bidding for Business for the 2012 London Olympics

• How a health and safety culture involves the proactive involvement of staff, support materials and online resources.
  Health and Safety The need for proactive involvement of staff, support materials and online resources.

• Rating Energy Use: The implications of the Energy Performance of Buildings Directive on FMs.
  Andrew Bray
  Rating Energy Use The implications of the energy performance of the Buildings Directive on FMs.

• An intelligent way of reducing fuel consumption in the boiler room while maintaining room temperature.
  Frank Booty
  Reducing Fuel Consumption

• Compliance tools in the catering industry: hazard analysis and critical control point procedures, training, and industry guidelines.
  Graham Sheppard
  Compliance Tools in the Catering Industry Hazard analysis and critical control point procedures, training, and industry guidelines.

September 2005

• Catering for Change
  Mark Sephton
  Managing catering equipment in the commercial kitchen.

• Network Control to FMs?
  Philip Ross
  An argument that converged building networks should be taken over by FMs. This includes voice and data, security, fire and more.

• Patching with Intelligence
  Nigel Miller
  As FMs become increasingly responsible for service interconnections within a building, an Intelligent Infrastructure Management system offers reduced costs, and new efficiencies in recordkeeping and patchwork.

• Benefits in Hand
  Paddy Hastings
  Condition surveys through use of hand held technology add efficiency.

• Built Fast to Last
  Jane Fenwick
  Modular buildings satisfy a need for schools, hospitals and offices.

July 2005

• Interview: Property Outsourcing
  Jane Fenwick
  An interview about property outsourcing with Keith Shields, MD of LS Trillium's FM services business.

• Web Sites: Good, Bad and Ugly
  David Emanuel
  What facilities Web sites must do to be successful.

• How Private Financing Initiatives (PFI) Has Made a Difference to Schools and Pupils
  Sue Graville
  

• Emergency Preparedness Planning
  Michael Charlton-Weedy
  Impact of the Civil Contingencies Act on planning for emergency situations.

• How Integrated Solutions for Building Services Can Be Cost Effective
  Nigel Miller
  See how savings of up to 30% can be achieved.

• Flexible Corporate Dining Facilities
  How to create staff dining facilities and when to use a food service consultant.

June 2005

• Active Management
  Andrew Martin
  How active management can help reduce energy consumption in mixed mode (joint use) buildings

• Cell Generation
  Frank Booty
  How fuel cell technology can help generate energy for individual buildings, towns and cities

• X-Ray Vision
  Garrie Hunter and Tim Robb
  Design of a security service to screen every item that enters a high profile public sector organization

• Critical Support
  Jane Fenwick
  Creating the right conditions in which air traffic controllers can concentrate while they manage the skies above us

May 2005

• Under One Roof
  Jane Fenwick
  Case Study: Consolidation of Johnson Controls UK offices into one primary location

• Workforce Agenda
  Norman Rose
  How the UK's New Labour party's policies are impacting employment issues and outsourcing in particular

• Club Saves Power
  Robert Davis
  Retailing: Using less power while improving customer experience and service

• Sustaining Values
  Keith Pratt
  The impact of the environment and sustainability on the value of property portfolios

April 2005

• Promises, Promises
  Stephen Hoare
  The impact of the UK's General Election on FM

• Decent Homes
  Jane Fenwick
  How FM expertise has improved living conditions in the housing sector

• Intelligent Information
  Maxwell Segal
  Getting real-time portfolio data from outsourced FM providers

March 2005

• Manage and Move
  Jane Fenwick
  How an outsourced move management contractor helped a company get through its move.

• Labour's Legacy
  Stephen Hoare
  The impact of two terms of the New Labor Government on FM in the UK

• Power Moves
  Jane Fenwick
  A summary and review of the PFI initiative to finance, renovate and improve UK government office accommodation.

• The Next Big Thing?
  Michael Cant
  FM change within the higher education sector, and the role for FM.

February 2005

• Regional Renaissance
  FM Salary Survey 2004 provides an insight into the FM market's emerging trends.

• Data in Danger
  Jane Fenwick
  The importance of keeping the communications room airtight in order for fire protection systems to work properly.

• FM Long Distance
  Jane Fenwick
  Results from initial discussions from the International Memorandum of Understanding signed by BIFM (UK), IFMA (USA) and FMA (Australia) to promote and share knowledge and support worldwide standards for FM as a professional business sector.

January 2005

• A Vital Ingredient
  Legislative changes and financial, waste and energy management pressures provide an environment in which FM can make a real difference: a Campbell's case study.

• Are You Printing Money?
  Jane Fenwick
  How FMs can not only take control of desktop printing costs, but also make savings and improve productivity.

• Educational Opportunity
  Jane Wiggins and John Houlihan
  The role of FM suppliers and professionals in putting the UK Building Schools for he Future program into practice.

December 2004

• Time to Change
  Martin Pickard
  The need for personal effectiveness skills and why this matters to managers in this fast moving world of facilities management (last in six-part series of putting the "M" in Facilities Management.

• Parliamentary Debate
  Alastair Blyth
  Ten times over budget and several years late, the new Scottish Parliament building offers lessons for FMs and others on how manage construction and changes to the brief.

• Parks On the Move
  Jane Fenwick
  The changing face of business parks, as they become available in branded city center properties.

• Flying High
  Jane Fenwick
  How a team of contractors and owners has led to Inverness Airport's winning the overall best practices prize at the PFM Awards 2004.

• ‘Responsible’ Reform
  Dennis Draper
  Sweeping changes to UK fire safety law due to be introduced next year will force facilities managers to adopt a far more proactive approach to issues of fire safety in future.

• Europe Backs HFC Cuts
  The EU's new F-Gas Regulation will put strict controls on the use of global warming refrigerants in air conditioning and refrigeration systems. HFCs are to be banned on mobile air conditioning units and severe restrictions are imposed on other applications.

November 2004

• Green Warehousing
  Jane Fenwick
  Gazeley's EcoTemplate for sustainable warehouses.

• Shifting Balance
  Steve Pippard
  Encouraging tenant loyalty as a result of the UK's upcoming policy on REITs and changes to accounting standards, which will change tenants' perception of their property occupancy liabilities.

• Making Connections
  Case study showing how Pricewaterhouse Coopers has created a work environment to be flexible and meet ongoing new business models.

• Benchmark Success
  Jane Fenwick
  Key benefits of the CBI's Contour scheme, which has been used as a mechanism to evaluate progress and improvements in environment, health and safety performance by organizations.

• Getting SMART
  Martin Pickard
  The need for FMs to have planning and organization skills as well as technical competence (fifth article in series).

October 2004

• Business Understanding
  The need for FMs to understand business and the part that the facilities team plays in contributing to the business success of the organization (part 4 of a series).

• Nurturing Talent
  Why organizations must recognize that to achieve business success, a total review of all business functions and their human talent is a critical and continuous process.

• Case Closed
  The business benefits and a financial evaluation for the implementation of a CAFM system.

August 2004

• It’s a People Business
  The importance of people skills for facilities managers.

July 2004

• Around the Table
  A discussion between FM service suppliers, clients and consultants. Topics included people, price and the status of FM in the wider FM community.

• Steaming Ahead
  Phil Jones
  What energy efficiency means to FMs, building services managers and maintenance organizations.

• Put the 'M' into FM
  Martin Pickard
  Going beyond the technical abilities required for successful FM, a look at FM's behavioral side from a practitioners perspective, and the implications for tomorrow's professionals.