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Perilously Complacent Complacency has devastated even one-time powerhouses of the business world; see how to keep your organization from falling into this dangerous mode (with special tips for the jansan industry) ISSA Today
FM's trust dividend Recent research suggests that a client's confidence in its facilities services department and its FM service providers can generate an invaluable "feel-good" factor FM World
Shift up a gear Shift management software can help you make optimal use of your FM teams by automating the most complicated tasks, balancing your staff's strengths with your clients' need and your company's service objectives FM World