June 3, 2026 — Boston Logan passengers on select Delta Air Lines and JetBlue flights can now check in, drop their bags, and clear TSA security before they ever reach the airport. Some 20 miles from the runway, the new Logan Airport Remote Terminal in Framingham, launched this week by the Massachusetts Port Authority (Massport), is the first off-airport security checkpoint in North America.
Massport faced a challenge familiar to major hub airports across the country. U.S. airports welcomed one billion passengers in 2025, with annual throughput expected to reach 1.5 billion by 2040. Building more terminal capacity at Logan was not a realistic answer. Massport needed a smarter one: bring the airport experience closer to where passengers live, and reduce pressure on roads, curbs and security lines in the process.
The program is built on a multi-partner model with Massport at its center. The Landline Company powers and operates the dedicated secure bus between Framingham and Logan. TSA provides security screening at the remote site to the same federal standard as Logan’s main checkpoints. SITA’s platform connects the check-in process across airlines and the facility, ensuring every passenger is airline-ready before they board the bus.
By deploying airport technology provider SITA’s common-use check-in platform at the Framingham site, Massport was able to stand up a fully functional terminal processing environment outside the airport campus. Passengers check in, print bag tags, and receive their boarding passes at Framingham. By the time they board the dedicated secure bus to Logan, check-in is complete.
Standing up a credible, passenger-ready terminal in a non-traditional space was its own design challenge. Through its CCM business, SITA delivered both the physical design of the check-in counters and the technology running inside them, giving Massport a single partner for the full check-in environment rather than having to coordinate across multiple vendors.
For decades the industry has measured airport capacity in gates and runways, but the real bottleneck at most major hubs lives before you ever see a plane. The check-ins, the bag drops, and the security line are where we see most passenger anxiety. What Massport has done in Framingham is move those friction points twenty miles upstream, reducing the pressure on the airport facilities and passengers’ anxiety levels. Once you can do that, the airport itself gets meaningfully bigger without adding a single square foot.
Shawn Gregor, President, SITA Americas
Landline, a third-party contractor, is partnering with Massport to provide the infrastructure and help manage the program. Landline unlocks off-premise screening checkpoints for commercial aviation. The company runs a similar bus service between airports in Pennsylvania and Illinois, but this will be the first program in the nation to offer service from a remote terminal directly to an airport.
The Framingham pilot builds on the Logan Express network, which carried more than 2.7 million passengers in 2025, with Framingham its busiest location. The pilot will run through the summer, with Massport planning to extend access to additional airlines over time. SITA says its platform is built to scale with that growth, able to onboard new airlines and new locations without rebuilding the underlying infrastructure.
For more information and to make reservations for the Logan Airport Remote Terminal at Framingham, visit Logan.
