Can your IoT data help you protect people and assets from COVID-19? See what this critical event management platform does

by Brianna Crandall — March 13, 2020 — Everbridge, a global provider of critical event management (CEM), just announced that the company has unveiled new CEM capabilities across the Internet of Things (IoT) for corporate, government and healthcare organizations to protect their people, assets, operations, supply chain and brand from critical events such as the spread of the new coronavirus causing COVID-19.

Everbridge’s widely used CEM platform will feature a new IoT extension module that will also leverage the intellectual property from recent technology acquisitions of Connexient and CNL Software. As a result, organizations will be able to gather a broader range of situational intelligence and automate targeted responses throughout their entire safety, security, and operational continuum — from across a global footprint to within campuses and facilities.

With the number of IoT devices expected to approach 75 billion by 2025, the Everbridge CEM platform enables organizations to utilize vast amounts of electronic data, including IoT sensors, to digitally transform how they manage the safety and security of their employees, customers, patients, first responders, residents, and visitors, as well as the resiliency of their operations and supply chain.

CEM for IoT extends the number of use cases for the Everbridge platform within the broader critical event management market, complementing the company’s existing offerings for supply chain and wearable devices.

Companies, governments and healthcare organizations utilize CEM to mitigate risks from coronavirus, with several million COVID-19-related communications deployed by Everbridge in recent weeks. The expansion of CEM for IoT enhances coronavirus-related use cases to better protect people, operations, supply chain and brand.

For example, Everbridge says its ecosystem supports over 1,500 healthcare entities including the top pharmaceutical, biomedical and medical device and manufacturing companies, as well as the largest healthcare systems (overseeing more than 25 percent of all hospital beds in the US), managed care organizations, pharmacies, and statewide health alert networks (HANs), including the Centers for Disease Control and Prevention (CDC) and the National Institutes of Health (NIH). CEM for IoT improves the ability to coordinate first responders and other critical healthcare resources such as intensive care unit (ICU) beds, respirators, expert medical staff, etc., based on real-time data on the broader impact of COVID-19.

Everbridge’s IoT initiative employs the same CEM framework currently being used by industry leaders from aircraft manufacturing, financial services, entertainment and media, high tech, healthcare, hospitality, retail, pharmaceuticals, the federal government, and other sectors.

The Everbridge CEM framework includes aggregating tens of thousands of data sources to identify threats; determining the relevance of a threat to an organization’s people, facilities, assets, supply chain and reputation based on their dynamic locations; and automatically initiating and orchestrating an enterprise-wide response plan using the organization’s policies and procedures and monitoring execution of that plan; while analyzing cycle times and results to identify bottlenecks and improve future performance.

The acquisitions of Connexient and CNL Software augment the IoT capabilities of the Everbridge CEM platform, bringing the total number of out-of-the-box integrations to over 225.

Integrations include:

  • Numerous healthcare systems
  • Indoor positioning
  • Digital wayfinding
  • Building management
  • Access control
  • Intruder detection
  • Video management, and many more

Everbridge solutions secure major events, cities, states, military installations, government buildings, universities, airports, corporate campuses, and healthcare facilities, providing instrumental functionality to safe city and smart building use cases in over 200 countries across multiple critical events including coronavirus.

Imad Mouline CTO of Everbridge, explained:

The CEM platform monitors threat data streams continuously, alerts stakeholders when there is a relevant issue, and automatically orchestrates a coordinated response — it is always on.

Coronavirus risk data enhancement

Everbridge also recently introduced a new specialized risk intelligence package to assist organizations with managing the impact of the coronavirus on their people, assets, customers, facilities, supply chains, and brand. The new data feed works directly with the company’s CEM platform and complements a series of other actions to address the virus, such as deployment of Everbridge Data Sharing Networks, which enable customers to share information; initiation of risk intelligence briefings; broadcast of webinars by emergency preparedness experts on best practices; and provision of a Coronavirus Preparedness Kit.

Everbridge provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to keep people safe and businesses running. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyberattacks or other incidents such as product recalls or supply-chain interruptions, over 5,000 global customers rely on the company’s Critical Event Management platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.