Do your facilities’ workers miss the office and culture? JLL’s virtual tenant and employee engagement service could help them reconnect

by Brianna Crandall — October 28, 2020 — Shelter-in-place orders sent many office workers home during the COVID-19 pandemic, and now many of them are pining for various aspects of office-life, points out global real estate and professional services firm JLL. To better support telecommuting and remote workers, JLL Experience Management (XM) is launching InTouch, a virtual tenant and employee engagement service designed to reconnect people to their workplace.

Tom Larance, head of Experience Management at JLL, stated:

The demand for connectivity in the workplace is greater than ever before. It’s imperative during the pandemic to continue cultivating a healthy, positive work culture and community, and InTouch will help investors of office buildings adapt and evolve traditional tenant engagement offerings. We’re bridging the gap between employees and their workspaces while working remote.

In a survey of 3,000 office workers, JLL found that “human interactions” and a “professional environment” are what employees miss the most while working from home. InTouch offers virtual programming that meets those needs, with personalized content and programming tailored to specific geographies, building communities and preferences.

InTouch allows building owners to recreate the atmosphere of the office virtually. The program’s key features offer experiences including:

  • Live-streamed exercise, meditation and wellness programs and happy hours;
  • Interactive webinars, tutorials and DIY projects;
  • Exclusive webinars featuring celebrity guest appearances; and
  • Culture-building activities such as trivia, in-home mixology classes and more.

“InTouch will continuously evolve with more features added as the market continues to adapt to virtual programming,” added Larance.

JLL Experience Management’s programs are strategically crafted to boost happiness, improve tenant loyalty, harness data to increase productivity, and drum up revenue opportunities. Additionally, the JLL Experience Management team is positioned across 60 locations in the United States, executing over 4,200 programs and events per year that are tailored specifically to each client’s needs.

For more information about the InTouch virtual programming and JLL’s other tenant and employee engagement services, visit the firm’s Experience Management webpage.

JLL, the brand name of Jones Lang LaSalle Incorporated, is a global professional services firm that specializes in real estate and investment management. JLL uses advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions. The Fortune 500 company has operations in over 80 countries and a global workforce of nearly 93,000.