July 25, 2003—CAP Ventures analysts predict that with continual refining of existing technologies, document management solutions will develop into a broad, mainstream market for routine document applications in office environments. The primary focus of the study was on document management tools designed for storage and retrieval of documents used in routine day-to-day processes that drive communication throughout an organization.
Key findings include:
- Office documents were most frequently identified as currently being managed with a DMS (document management system), and office environments were most frequently identified as the area of greatest need, within an organization as a whole.
- Nearly 63% of respondents were familiar with document management- related technologies and solutions. Of those familiar with such solutions, slightly more than half have considered purchasing a DMS.
- The ability to quickly search and find documents was the most important requirement relating to the storage and management of paper documents.
- The most important factors in implementing a DMS were the ease of use and the ability to meet the training requirements of an organization, followed by an expectation of increased office worker productivity.
Of the respondents, including IT managers, purchasing managers, and senior managers, the findings indicate that a significant portion of users who do not have a DMS in place intend to implement such a solution before the end of 2004.
The results of the new research are available immediately to clients of CAP Ventures’ Network Document Solutions Consulting Service in a new report entitledDocument Management: Driving the Automation Opportunity in Today’s Digital Workgroup. For more information or to make a purchase, contact Stewart MacDonald at 781/871-9000, ext. 175. CAP Ventures is a strategic consulting firm for providers and users of business communication technologies and services.
