Celosis, Inc. and Computerized Facility Integration (CFI) LLC have formed a partnership to give large organizations the ability to service the facility needs of employees with an integrated, Web-based request and delivery solution. Celosis is the emerging leader in Operational Service Management. Computerized Facility Integration, LLC (CFI) is a national solutions provider focused exclusively on implementing and integrating state-of-the-art facilities technology. The partnership enables CFI to embed Celosis’s software platforms into its suite of Internet-based applications. The combined offering is targeted toward companies requiring the ability to offer their employees, customers, and outsourced providers an easy format to initiate the acquisition, delivery, and management of operation services via the Web.
Celosis RequestCenter enables companies to offer their employees a central online system for placing facilities requests (thermal, maintenance, moves, etc.), IT requests (hardware, software, infrastructure, etc.), and telecom service requests (telephones, voice mail). RequestCenter provides employees and customers a customized portal for initiating and tracking service requests; provides service personnel the ability to plan, execute, control, manage, and successfully close service requests. This solution brings everyone together to coordinate services, manage service level agreements, and address service breakdowns. Other features include authorizations, pricing, bidding, escalation, people and skill allocation, and forecasting.
The partnership provides CFI with enhanced operational efficiencies and gives its customers fast and reliable services at lower costs, due to efficiencies gained by automating manual tasks over the Internet.
Further information is available at www.celosis.com and www.gocfi.com.
