November 12, 2003—The Center for Context, an organizational consulting firm, has developed a model aimed at helping FMs activate their organization’s greatest business value through strategic allocation of resources. The breakthrough concept, unveiled at the World Workplace / Facilities America 2003 Conference & Expo, provides a framework for FM professionals to apply to their businesses to create maximum bottom line impact.
Details on the Center for Context’s approach and perspective are highlighted in a whitepaper focused on recasting the role of the facilities manager, authored by R. David Pettit, Managing Director and Facilities Management Practice Leader for the firm.
The cornerstone of the center’s model is a Value Activation Tool that helps guide FM professionals on where they should devote their time and attention to best achieve business results. It weighs strategic importance and contact rate to assess resource demands, and points to actions FMs can take to respond to real time issues.
The tool can be applied by FM professionals to make more significant contributions to the business, manage partners and external suppliers more effectively, maximize gains from scarce resources, instill a customer service orientation, and create overall facilities management excellence.
