June 6, 2003—CSG Systems’ newest version of CSG ICMS, a comprehensive billing and customer care solution for the global telecommunications marketplace, is a multi-service solution spanning customer care, provisioning, billing, inventory management and facilities management.
Based on the IBM eServer iSeries platform, CSG ICMS offers customers the choice of a multi-service (wireline, wireless, cable television, data services and Internet services), or a single line of business system. With pre-integrated modules that handle the customer care and billing process, the solution is designed to reduce the cost of operations, capture new revenues faster, and increase customer satisfaction. The enhanced CSG ICMS platform adds new functionality to virtually every module within the solution.
For more information about ICMS, visit CSG.
