October 1, 2004—Dexterra, Inc., provider of mobile enterprise servers, applications and tools recently validated its connection to Action Request System (AR System), the platform for automating and managing service management business processes from BMC Software’s Remedy product line.
The focus for Dexterra is on creating advanced mobility for employees who work outside the office and need information at a moment’s notice. With certifications from companies such as Microsoft and AT&T Wireless, obtaining a Remedy validation is yet another indication that Dexterra is providing the type of technology needed for complete mobile solutions.
The Dexterra platform allows for the mobile user to connect to multiple databases and servers. Because many enterprises have already invested in different types of software, Dexterra creates a connection to each of those systems, allowing their clients to maximize current IT investments.
For BMC Software, it allows their Remedy customers who need mobile software to immediately know where to turn to for help. “We have customers who ask for a mobile platform in order to extend the functionality of Remedy products and their current infrastructure out into the field,” commented Gordon Vaughan, manager of Integration Alliances for the Service Management Business Unit of BMC Software. “Dexterra broadens the reach of Remedy solutions to our current customers as well as our new ones.”
For more information, contact Dexterra.
