May 28, 2004—ENSR International, an environmental and energy development services company, and its key clients have developed continuous improvement programs that virtually ensure a mutually successful business relationship. Using the ENSR business alliance model, clients have succeeded in reducing their overall business and environmental project costs with no compromise on quality.
“In fact, our alliances have achieved better program performance while saving our client money”, says Michael Beck, Senior Vice President of Sales and Marketing. Becks recent article, “Building Successful Client-Vendor Alliances”, details the critical elements of successful alliances and offers examples of the mutual benefits to ENSR and its clients.
According to Beck, ongoing partnerships such as these produce higher sales volume, critical technology transfers, adoption of best practices across projects, development of cross-functional relationships, and maturing performance metrics. Ultimately, the client and vendor share the potential risks and the significant rewards of the relationship, such as program cost reductions and increased profitability for both parties.
ENSR has found that nine key elements are integral to developing a successful business alliance:
- Mutual trust
- Understanding and respect of business goals and program objectives
- Constant communication and information sharing
- Compatible leadership
- Vendor-client team culture
- Commitment to program involvement
- Clear and reasonable metrics
- Shared risks and rewards
- Value of all stakeholders
To learn more, request the article “Building Successful Client-Vendor Alliances” at 800/722-2440 online.
