
In this episode of the Facility Voices Podcast, host David Trask, Senior Director of Customer Education & Success at ARC Facilities, sits down with Samantha Green, Director of Operations and Systems at Baylor School, to discuss her unconventional journey from classroom teacher to facilities and operations leader. A Baylor alumna with a deep connection to the institution, Samantha shares how her passion for education evolved into a mission to improve the systems and infrastructure that support an entire campus community.
The conversation explores the challenges of managing a 700-acre campus, preserving critical institutional knowledge, and leading operational transformation in an environment where change is constant. Samantha discusses the importance of digitization, data-driven decision-making, and reducing onboarding time for facilities teams, while sharing real-world examples of how access to information can prevent costly disruptions. From supporting major campus events to preparing for the arrival of Spain’s national soccer team, she offers insight into the logistics, planning, and collaboration required to keep a complex organization running smoothly.
Samantha Green is the Director of Operations and Systems at Baylor School in Chattanooga, Tennessee. With more than eight years of leadership experience at Baylor, she focuses on improving campus operations and supporting the systems that keep the school running efficiently. She holds a Master of Education from Vanderbilt University.
Tune in to the June 9 episode, “Digitizing the Future of Facilities at Baylor School,” to hear Samantha Green’s story and insights from the front lines of facilities management.
Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: Access Episode Takeaways on ARC Facilities.
Connect with host David Trask on LinkedIn.