Facility Voices Podcast: “Transforming Healthcare Facilities: In-House vs Outsourced Maintenance,” with Dan Keller, Main Line Health Services

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Dan Keller, Assistant VP, Facilities & Engineering, Main Line Health Services. Image courtesy of ARC Facilities

September 11, 2026 — In this episode of the Facility Voices Podcast, host David Trask,  at ARC Facilities, sits down with Dan Keller, Assistant Vice President for Facilities & Engineering at Main Line Health Services, who shares how his journey from construction to executive healthcare facilities leadership shaped his approach to building resilient organizations.

Drawing on decades of experience managing complex hospital systems across St. Louis and the greater Philadelphia region, Dan explores the evolving debate between in-house and outsourced maintenance, explaining why investing in internal technical talent can strengthen reliability, accountability, and long-term operational performance.

The conversation examines the challenges of balancing financial pressures with mission-critical healthcare operations while highlighting the importance of leadership, psychological safety, and empowering frontline teams.

Dan also discusses the inspiration behind The INsource Crowd and his vision for restoring pride in healthcare support services by rebuilding institutional knowledge and creating cultures where people and performance thrive together.

Dan Keller is the Assistant Vice President of Facilities & Engineering at Main Line Health Services in Philadelphia, with more than 20 years of experience in healthcare facilities management. Beginning his career in construction, he has led major initiatives in infrastructure modernization, emergency preparedness, workforce development, and operational transformation across complex hospital systems.

Known for his focus on operational accountability, leadership, and strengthening in-house technical teams, Dan is passionate about building resilient healthcare organizations that support both exceptional patient care and the people who keep hospitals running every day.

Tune in to the  July 21 episode, “ Transforming Healthcare Facilities: In-House vs Outsourced Maintenance,” to hear Dan Keller’s story and insights from the front lines of facilities management.

Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: Access Episode Takeaways on ARC Facilities.

Connect with host David Trask on LinkedIn, and visit the ARC Facilities LinkedIn page.

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