February 24, 2003—VFA, Inc. has been selected by FleetBoston Financial Corp. to perform a comprehensive facility assessment audit of its retail network of branches and remote ATMs throughout eight East Coast states. VFA has implemented its Capital Planning and Management Solutions (CPMS) approach to identify building and design issues that will enable all FleetBoston branches to strengthen customer and employee experiences and meet retail environmental branding standards.
With a growing number of branches and ATMs acquired in recent years, FleetBoston has instituted a corporate-wide program that will assess environmental issues and standards across its branches and ATMs. The financial services provider enlisted VFA to survey its entire retail branch and ATM portfolio to identify the conditions of each building as well as existing needs at each location. The assessments will allow FleetBoston to prepare a plan to present a consistent image as the leading commercial banking provider in the Northeast by addressing functional and design inconsistencies resulting from growth and acquisitions. The facilities audit will also enable FleetBoston to address items ranging from condition of the parking lot to the level of customer privacy in order to obtain an accurate inventory of each building’s design and renewal needs for budgeting and capital planning purposes.
For more information, contact VFA, as well as their ad on FMLink.
