February 11, 2005—FM Solutions, LLC announced today the availability of Six Sigma services for the facility management industry based on its WorkOasis technology platform.
The facility management function includes processes for sourcing service contractors, handling service requests, and paying invoices. WorkOasis combines “Lean” service techniques to shorten service transaction time and “Six Sigma” quality methods to better measure and control the facility management processes, resulting in improved responsiveness and reduced cost.
Corporate owners of large portfolios of distributed real estate will be able to contract with WorkOasis to perform a Lean Six Sigma audit of their current processes and receive a detailed process map and assessment of their operations and improvement opportunities.
The application of Lean Six Sigma in the property management area represents a $60 billion improvement opportunity for US corporations, according to the company.
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