May 15, 2002—Gearworks has released etrace 3.0, an enhanced version of the company’s flagship product which automates and manages business activities carried out by workers in the field. etrace consists of a wireless application that runs on off-the-shelf handheld devices, a Web-based system that provides dispatchers with a centralized data and communications tool, and a real-time connection back to enterprise systems.
Version 3.0 includes a new modular architecture and dynamic GUI that allows etrace to be configured to meet the specific needs of customers in a variety of vertical industries. For example, the needs and businesses processes of a commercial or residential plumbing company might be similar to those of an auto glass installation company, but their workflows most likely differ. etrace 3.0’s new architecture allows the application to be quickly configured for each company without the high costs typically associated with customizing a product.
Additional 3.0 features include SmartForms and event-driven data processing that eliminate paperwork and streamline the process for entering information on a mobile device, as well as the QuickConnect software module that uses open-standard XML technology to easily exchange data with business’ existing enterprise systems. etrace 3.0 runs on off-the-shelf hardware.
For more information, contact Gearworks.
