August 23, 2002—Herman Miller, Inc., a global provider of innovative office furniture and workplace consulting services, has announced the expansion of its eZconnect B2B electronic ordering platform to include non-Herman Miller manufactured products. The enhancement, called “Open Access,” will enable Herman Miller to better serve its customers and supporting dealers by adding non-competitive manufacturers’ products to their eZconnect custom Web sites.
eZconnect is Herman Miller’s proprietary, Internet-based procurement program that provides customers with their own Web site designed to meet their specific organizational needs. Created to simplify every step in the furniture purchasing process, eZconnect enables customers to place and track orders, from desks and chairs to entire systems, anytime day or night. At present more than 150 customers, many of them Fortune 1000 companies, use and benefit from the eZconnect program.
Herman Miller made a number of upgrades to the company’s e-commerce systems to make Open Access possible, including a move to Microsoft’s Commerce Server 2002 and BizTalk 2002. Open Access will be available to new and existing Herman Miller eZconnect customers October 1, 2002. For further information, contact Holly Nyland, eBusiness Integration Manager, at 616/654-7706 as well as their ad on FMLink.
