June 18, 2003—IKON Office Solutions has launched IKON Service Excellence, a proprietary outsourcing methodology designed to help companies improve efficiency and achieve a better investment return through streamlined document management workflow. With years of experience, IKON outsourcing professionals are able to leverage document expertise, best practices, and innovative technology to service the document creation, production, distribution, and storage needs of any business.
With an understanding of both an organization’s goals and requirements, IKON performs a detailed site analysis to identify document workflow needs and related expenses. This combined information becomes the foundation for a comprehensive document strategy that will serve as a blueprint throughout the life of the contract.
Effective ongoing management is maintained through the use of a Site Procedures Guide, which combines IKON Standards and Best Practices with customer-specific requirements. Additionally, regular meetings are held between IKON and customer executives to make certain that the document strategy evolves in unison with changing business objectives.
For more information visit IKON Office Solutions.
