March 1, 2004—Indus International Inc. introduces its new Indus SDM for Utilities designed to optimize performance across customer, asset, and workforce management processes. It is tailored expressly for utilities’ transmission and distribution organizations and their unique challenges.
Indus, a provider of Service Delivery Management (SDM), designed its SDM for Utilities to help its clients improve customer service while reducing operations and maintenance expenses, to increase the reliability and performance of their infrastructure, and to make better use of limited capital. Indus SDM for Utilities is geared to help clients by taking a “holistic approach” to optimizing services—incorporating customer service, field service, design service, construction service, and maintenance service into the overall equation.
For more information, contact Indus International.