September 10, 2026 — The newly launched ISSA Academy provides critical sector-specific environmental services guidance for hospitals, medical office buildings and other healthcare facilities as well as general training and career guidance for cleaning and facility professionals.
ISSA, The Association for Cleaning and Facility Solutions, launched the reimagined online learning experience to give organizations flexible tools to develop their people, and to provide training and career guidance to cleaning and facility professionals at all levels of expertise.
Built around the idea that professional development should be a journey, not simply a catalog of courses, ISSA Academy brings together industry education, training, and certification in an intuitive learning environment.
At the center of the Academy are Career Pathways, which provide a five-level framework that helps professionals progress from frontline fundamentals to technical expertise, supervision, management, and enterprise leadership. Along the way, the pathways incorporate many of ISSA’s recognized education and certification programs, giving learners a clear understanding of how individual courses and credentials can contribute to long-term career growth.
Healthcare-specific courses include:
- Chain of Infection Basics
- The Science of UV Disinfection & Evidence-Based Use in Healthcare
- Strategic Use of Products Containing Antimicrobial Surface Properties
- How Critical is Disinfection of Hand-Held Technology Devices in Healthcare?
- How Surfaces Damaged by Disinfectants Spread Infections
- Challenges of Disinfection of Soft Porous Surfaces in Healthcare Environments
For example, frontline professionals can build foundational skills through CMI’s Certified Custodial Technician (CCT) Basic program and GBAC-Trained Technician education before progressing to advanced CMI training. As professionals move into supervisory roles, pathways incorporate programs such as the CMI Custodial Supervisor Certification, with increasingly advanced education supporting continued progression into management and leadership.
By connecting these established programs within a structured framework, ISSA Academy helps professionals understand where they are in their careers, what skills they need to develop, and what learning opportunities can help them take the next step.
ISSA Academy is designed to serve professionals in various sectors throughout the cleaning and facility solutions industries, including frontline cleaning professionals, building service contractors, facility managers (FMs), manufacturers, distributors, residential cleaning professionals, and emerging industry leaders.
For organizations, ISSA Academy provides flexible options to support employee onboarding, ongoing training, career development and workforce advancement. Solutions range from individual courses and career-focused learning bundles to team training subscriptions and enterprise learning options, allowing organizations to develop an approach that fits the size and needs of their workforce.
To explore ISSA Academy and available learning opportunities, visit ISSA.
See also ISSA Healthcare, and CDC resources such as “Considerations for Reducing Risk: Surfaces in Healthcare Facilities.”
