September 6, 2013—ISSA, the worldwide cleaning industry association, has added several new free teaching videos to its ISSA-TV Educational Quick Clip collection in recent weeks. The ISSA-TV video series covers a wide range of categories from Green Cleaning, Health and Safety, and Management to Motivational, Employee Relations and Comedy and Entertainment.
Among the new videos are:
- ISSA-TV: Cleaning Ops by the Book with Kevin Keeler and Judy Gillies: Behind the Broom authors Keeler and Gillies explain how staying on the same page maintains quality, keeps employee skills fresh, and simplifies processes.
- ISSA-TV: Effective Quality Programs Drive Growth: John Garrett, president and CEO of Facilities Management Advisors, explains how a strong, effective, customer-focused quality program leads to satisfied customers and drives business growth.
- ISSA-TV: Manage Your Online Presence: Considering that in today’s information economy, cyberspace can make or break a business or career, John Sileo shares three tips to defend, nurture, and take charge of one’s digital reputation.
- ISSA-TV: Understanding Your Customers: Paul St. Germain discusses how knowing customers’ distinct needs, pain points, and cost structures can lead to a new business model.
- ISSA-TV: Lean Cleaning: With cleaning budgets getting leaner, Bill Griffin and Kevin Harris reveal cost-cutting strategies that helped one Texas school district save $875,000.
