Marshals Service Liaison OfficerLiaison Officer Centralizes Design and Construction Service ExpertiseU.S. General Services Administration, Greater Southwest Region, 1998

Customer Focus Best Practices

GSA’s Greater Southwest Region developed the U.S. Marshals Service (USMS) Liaison Officer to provide design and construction services to the USMS. Prior to the position of Liaison Officer, the USMS dealt with several project managers and design firms based on the location of the project. Now the USMS has one point of contact within GSA who is intimately familiar with the technical security criteria, manufacturing requirements and installation provisions. The Liaison Officer has also procured one design firm to handle all projects in the Region. This architect/engineering firm is well versed in the USMS security and detention requirements. The USMS Liaison Officer has been assisting other GSA Regions with their USMS projects.

For more information, contact Mr. Tim Wideman at (817) 978-4111.

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