January 26, 2004—Best-in-class companies continuously restructure for improved quality and reduced costs, with specific emphasis on shared service implementations and the decision to outsource or off-shore operations, according to a new report by Best Practices, LLC. The study profiles companies’ approaches to cost-cutting approaches, including supply chain integration, shared services, outsourcing, and off-shoring.
The Quality and Cost-cutting Breakthroughs Meeting Report, captures key insights from senior operations, supply chain, quality, and benchmarking executives at companies like United Technologies Corporation, Texas Instruments, Trammel Crow, Convergys, and Titan Corporation.
Presentations and case studies by showcases best practices in shared services, outsourcing, off-shoring, and supply chain integration. Tools discussed in detail include lean, Six Sigma, benchmarking and scorecards.
The report includes:
- Trends in improving speed of shared services implementations (from 2-4 years to 6 months) and moving higher-level functions, not just back office functions, toward shared service models.
- Importance of mapping processes, identifying and sharing best practices among outsourcing partners.
- HR Business Process Outsourcing.
- Semiconductor business’s approaches to outsourcing and off-shoring.
- Case studies of companies applying lean techniques to improve quality and cut costs.
- Adaptive enterprise trends.
- ROI of quality initiatives in the supply chain.
- Business transformations through a company-wide commitment to quality.
