August 8, 2008—The leading standards development organization for the real estate industry, the Open Standards Consortium for Real Estate (OSCRE), has issued the Work Request & Work Order Fulfillment Standard Version 1.0 (WRWOF) designed to automate service requests, work order management and report generation between stakeholders with shared business processes, including occupants, service providers, suppliers and owners. The standard is applicable for corporate, commercial, industrial and multi-family sectors of real estate.
Current methods for processing service requests and work orders require custom systems integration between various stakeholders and their software applications. Processes must be reengineered and re-deployed each time new service providers become part of the team. Replacing service providers and software applications has been extremely difficult since they typically provide their own software applications with a proprietary method of structuring their data, notes OSCRE.
OSCRE standards are designed to provide industry-wide standardization of OSCRE compliant software applications enabling end-users to significantly reduce the pain of replacing service providers and/or software applications.
Because OSCRE standards eliminate the need for manual data re-entry and a great deal of data scrubbing, information exchanges occur nearly instantaneously with better quality at lower costs, allowing businesses to assign their labor force to other critical tasks, OSCRE asserts.
OSCRE standards are initiated and developed by member organizations looking for high value/high cost business processes they wish to improve. Member firms responsible for the creation of the WRWOF Standard include Manhattan Software, Virtual Premise, FAMIS Software, VFA, Jones Lang LaSalle, Cisco Systems, Trammell Crow Company and the US General Services Administration.
For more information visit the OSCRE Web site.
