PBS Human Capital DevelopmentPBS Academy Supplements Human Capital Investment GSA Public Buildings Service, 2002

Workplace and Workforce Best Practices

Investing in human capital is key to aligning the workforce to the future business of the Public Buildings Service (PBS) and GSA’s goals of achieving responsible asset management, operating efficiently and effectively, providing best value, ensuring financial accountability, carrying out social, environmental, and other responsibilities and maintaining a world class workforce and world class workplace. PBS is committed to attract, develop, and retain highly qualified employees through a variety of education and training programs, starting on an individual’s first day of employment and continuing throughout their career with the organization. Over the last 3 years PBS has aggressively strived to develop a holistic approach to the training and developing of its employees.

The PBS Academy addresses training and developmental activities under the framework of four major areas: Basic Employee Development, Professional Development, Management Development, and Executive Development. To obtain additional support, guidance, and buy-in for the Academy, a Board of Directors was established, comprised of highly knowledgeable and respected individuals from around the country. The Board assists in identifying major competencies required by PBS employees throughout the country. PBS works to ensure all associates are fully trained in the critical general competency areas needed to ensure the organization’s success by either identifying and/or personally taking the lead in developing training programs to address these competencies. These include areas such as communications, creativity, project management, business strategies, etc.

The motto of the PBS Academy captures the twin goals of PBS’ human capital investment initiatives: “Expand the Mind—Grow the Business.”

The PBS Academy serves as an employees’ gateway to continuous learning and career enhancement. Through the Academy, PBS associates find training and certifications to boost their technical knowledge and skills as well as their overall competencies, which will ultimately move the organization as a whole, to greater heights.

For more information, contact Ms. Linda Osgood at (202) 501-1354 or via e-mail at linda.osgood@gsa.gov

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