February 9 , 2004—The Network, Inc., a supplier of workplace reporting services, has announced the launch of ReportLine, a 24/7 hotline service designed to help businesses uncover financial irregularities, theft, fraud, discrimination, workplace violence, abuse and harassment.
ReportLine uses a proprietary Web-based system to ensure quality control throughout the anonymous reporting process, said Malone. During the interview with the anonymous caller, the Link2 system dynamically adapts the interview to the specific issue identified in the call. The system offers questions and instructions to the interviewer, ensuring that each interview is unique and all details are thoroughly documented, said Malone.
Once the interview is complete, a detailed incident report is sent to all designated contacts.
The ReportLine launch includes introduction of a new Case Management system that helps Investigators and Case Managers document, investigate and resolve complaints by creating a centralized work file. Information can be readily accessed and updated in real-time as the investigation continues. This tool assists companies in documenting their compliance with the Sarbanes-Oxley requirement regarding the retention and treatment of complaints.
ReportLine’s comprehensive services also include communication materials to involve employees in the company’s prevention and detection efforts.
For more information, contact ReportLine.
