October 31, 2005—A mild trend toward increased janitorial budgets is underway in 2005, as facility managers across America acknowledge the importance of effective cleaning for tenant health and productivity, according to a study commissioned by ServiceMaster Clean.
The research shows, however, that facility managers are experiencing mediocre service levels from their janitorial providers, and will likely seek enhanced performance to justify their investment.
The ServiceMaster Clean “Office Cleanliness Monitor 2005” surveyed 330 facility managers and 215 office workers in the U.S. to explore beliefs, attitudes and experiences related to office cleanliness and janitorial services.
The Monitor found that 43 percent of facility managers reported a janitorial budget increase in the past year, with only 14 percent experiencing a decrease. Of the facility managers who were surveyed, 61 percent report no corresponding change in their task schedule in 2005.
For more information, visit the ServiceMaster’s online publication.
