Survey reveals nearly a third of UK businesses unaware of new disability legislation

November 17, 2003—A poll conducted among Britain’s businesses has found that many are still unaware of their legal obligations under the Disability Discrimination Act Part III, which comes into force in October 2004.

The survey, conducted for Direct Enquiries by The J Partnership, reveals that despite the forthcoming legislation, 28% are still unaware or unsure of their responsibilities under the Act.

Grant Kennedy, spokesman for Direct Enquiries, the online nationwide disabled access and facilities register, commented “The survey reflects the feedback we have received from businesses to-date. The fact is that providing a better service for people with disabilities doesn’t have to be about spending vast amounts of money. Improvements can include simple changes such as offering better customer services or seating. And providing wheelchair access, for example, makes life easier for people with prams and pushchairs too.”

In spite of almost a third of all businesses sampled being unaware of the legislation, the poll found that 84% already welcome people with disabilities, with the majority already providing access and facilities.

Companies may register their facilities on the Direct Enquiries register so that people with disabilities can check access provided before they go out.

The survey is published against a backdrop of The Disabilities Discrimination Act 1995 Part III that comes into force next October. It sets out to remove discrimination against members of the public on the grounds of disability. Companies that provide services to the public will be required to move towards providing access and facilities for people with disabilities.

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