Wizzard Software helps Jane Phillips Medical Center boost safety with voice alert system

July 22, 2005—Wizzard Software has announced that Jane Phillips Medical Center (JPMC) has licensed AT&T Natural Voices from Wizzard for an internal alert system.

JPMC is a not-for-profit, acute care hospital, with the main campus located in Bartlesville, Okla. The hospital faced several problems when attempting to disseminate information. The first problem was that all areas of the hospital were not able to hear the overhead announcements clearly, even though the codes were announced over a PA system. The second problem was that the PA system once quit working when a code needed to be called.

To solve these problems, Code Alert was created using AT&T Natural Voices to enable it with a highly intelligible, natural-sounding voice, says Wizzard. To send a message throughout the hospital, an operator chooses the appropriate code color from a visual selection and types the location of the alert.

The message is broadcast across the network and a listening module in each client computer grabs the information, brings up a color-coded window on the screen, and speaks the message in a clear, natural-sounding voice. All hospital employees within earshot of a computer will hear the message.

For more information, visit the Wizzard Web site.

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