February 15, 2008—Krieg DeVault, a major law firm headquartered in Indianapolis, Indiana, now has disaster recovery for its voice services, thanks to the managed IP communications solution provided by Appia Communications.
Krieg DeVault’s emphasis on disaster recovery is based on the firm’s experience. “In April, 2006, the high rise we were in was hit by straight-line winds. We had to vacate our building for 12 weeks,” said George Smith, Krieg DeVault’s IT director. “We have a remote office in our area and we went to that office, but the PBX system could not handle the 120 additional extensions we needed. The biggest challenge we faced during that situation was to give all of our staff access to a telephone.”
Understandably, disaster recovery was an important consideration when Kreig DeVault explored options for its new office in Noblesville, Indian.
With Appia’s managed voice services, incoming calls can be routed quickly to a back-up locations, mobile phones, or home phones. This allows organizations like Krieg DeVault to maintain vital customer contact should disaster strike, notes the company.
Appia Communications is a leading provider of managed IT and telecommunications services. To learn more, visit the Web site.
