Communication Service Centers (CSC) has opened a dedicated Facilities and Property Management Division utilizing CSC’s Palettech software, which provides seamless integration of telephone and Web-based capabilities. With the Internet’s capabilities, extensive databases can be maintained containing the smallest details about an individual property. Work orders can be initiated and tracked completely without the use of paper, and the latest information is readily accessible from multiple locations on a 24/7 basis.
The new division will provide real-time reporting and status updates to managers of such properties as convention centers, healthcare providers, institutions of higher education, residential and commercial properties, correctional facilities, public parks, and sports entertainment venues.