New ShockWatch service tracks equipment usage and maintenance

December 19, 2007—ShockWatch, a global leader in developing and manufacturing damage prevention products, has launched its Remote Data Management (RDM) service, which administers and delivers critical asset information to warehouse and safety managers when attention is warranted.

For those individuals who constantly juggle responsibilities, the RDM service alleviates much of the daily pressure and only alerts management on issues that demand action, says the company.

The service, which ShockWatch says is the first of its kind, provides secure Web-based access to information transmitted by ShockWatch’s ImpactManager RF and EquipManager equipment monitors. These wireless equipment monitors track the activity of each asset, such as a forklift or other motorized equipment, and create time-sensitive reports on maintenance, impacts and other user errors.

Using these ShockWatch products, the RDM service provides real-time reports via text message, e-mail, Internet or other alternative methods.

The RDM service is extremely affordable, says the company. Customers won’t have to purchase software; all software patches and updates are free and immediate; and customers can lock in RDM service prices for up to three years. ShockWatch technicians offer complete support to the customers—from initial setup to continual data maintenance—giving customers immediate and long-term improvements in safety and damage reduction.

Technicians can log on to the software, detect potential problems and make adjustments to the database and equipment monitors without an onsite visit, resulting in shorter downtime.

In addition, the RDM service holds machine operators responsible. For workers trying to bypass the system by shutting off the ShockWatch equipment monitors, the RDM service notifies management that the monitor has been disconnected and should be investigated.

For more on ShockWatch, which has specialized in damage prevention since 1976, visit the company’s Web site.

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