by Brianna Crandall — January 21, 2021 — The Thomas A. Duke Company, a fifth-generation real estate and property management firm, and BuiltSpace Technologies, a cloud-based digital process management platform, are combining new technology using QR codes with enhanced cleaning services to reduce the transmission of SARS-CoV-2, the coronavirus that causes COVID-19.
Even with the promise of vaccination, fear of a possible outbreak, recurrence or retransmission remains, points out BuiltSpace. Property management firms face increased scrutiny by tenants, employees and vendors to assure procedural integrity and communicate safety measures in real time. BuiltSpace enables information and data sharing at common touchpoints with a Quick Response (QR) code-activated mobile application.
QR codes are placed in high-traffic, high-touch locations of all common areas as well as in every tenant suite, so janitorial staff can use a mobile device to confirm all cleaning and safety procedures are complete. Tenants and guests can also reactivate the QR codes in real time to see how and when spaces were last cleaned.
Initial stages of internal testing found BuiltSpace enables a simple, single view of how thorough the enhanced cleaning is every night and can communicate to other platforms that will roll into future deployments. Michigan-based Thomas Duke plans to expand the implementation of BuiltSpace to other buildings in its portfolio after the first successful trial.
Trevor Duke, property manager at the Thomas Duke Company, remarked:
BuiltSpace uploaded all of our floor plans and filled out our tenant data, as well as holding hands with the janitorial company to train them. They made it extremely easy for us to implement without taking a lot of staff-hours from my team.
The trial building’s janitorial staff, Mr. Kleen, also approves of the software and found it particularly helpful in tracking completed tasks between shifts and teams.
Additionally, the BuiltSpace platform can scale across the full spectrum of building services with the same benefits and control as the janitorial services.
Rick Rolston, CEO of BuiltSpace, stated:
The foundation of a smart building is data. We’ve made it easy and affordable for buildings of any size to collect and organize data from individual facility assets and the activities of people. We believe that this information empowers building owners to optimize their operations while improving the health of their indoor spaces.
BuiltSpace lays the groundwork for smart buildings with a QR code-activated application that collects data at the point of service. The BuiltSpace platform enables proactive process management across the complex ecosystem of manufacturers, service suppliers, and facility operators. QR codes placed on individual assets or at specific locations offer a user-friendly way to share real-time process instructions and ensure that tasks are completed satisfactorily. The company’s stated goal is to improve energy efficiency and reduce administrative and service costs to building owners, managers, tenants and service personnel.