by Brianna Crandall — June 30, 2021 — According to a report just released by Fortune 100 technology company Honeywell, 75% of surveyed U.S. facilities managers (FMs) say Covid-19 has caused them to permanently rethink how their facilities operate. Nearly 6 in 10 respondents are more likely to invest in indoor air quality (IAQ) optimization and other healthy building solutions, while 7 in 10 are now more willing to invest in smart building solutions that help drive efficiency and support sustainability efforts.
This report, Rethinking Buildings Post-COVID-19, the first in Honeywell’s 2021 Building Trends series, introduces the challenges, priorities and assessments of surveyed facility managers in the United States, Germany, China and Saudi Arabia across the education, healthcare, data center and commercial real estate industries. It focuses on Covid-19’s impact on building trends and FMs’ priorities — now and in the future.
Vimal Kapur, president and chief executive officer, Honeywell Building Technologies, stated:
A notable transformation driven by the Covid-19 pandemic is prompting U.S. facility leaders to reconsider their operational strategies and invest in smarter, healthier technologies. As occupants become more aware of how the buildings they use for work, school and care can affect their well-being, we expect them to push building owners and operators to implement new procedures with efficient, sustainable solutions that better support occupants’ safety, comfort and enhance their experiences, not only for the immediate return to office but for the long term as well.
The survey results from facility managers in the U.S. underscore five key themes:
The pandemic will likely have a lasting impact on facilities management (FM) and operations. Three-quarters (75%) of surveyed U.S. facilities managers indicate Covid-19 has prompted their facility to rethink its modes of operation. Many believe changes and upgrades made during the pandemic will be kept in place in some form, yet only 36% of those surveyed expect updates to the air quality system to remain permanent. Covid-19 is also driving FMs to adjust their priorities and investments. For example, 62% are more likely to invest in indoor air quality optimization and other healthy building solutions and 56% are more willing to invest in occupant experience solutions like contactless building access, smart parking and personalized experiences.
Covid-19 remains a source of widespread unease. Among surveyed U.S. facility managers, nearly 1 in 4 (22%) mention pandemic-related issues as their top concern.
A healthy building is a top priority and will remain important. A majority (58%) of respondents consider having a healthy building a top priority right now, and 62% say it will continue to be a top priority post-pandemic. Improving IAQ ranks as the most important aspect of a healthy building for those working in healthcare and educational facilities, while those working in data centers and commercial real estate buildings cite cleaning procedures as their top priority.
Digital transformation of facilities is accelerating. Since Covid-19, more than half (54%) of respondents have seen digital transformation accelerate in pace as the need for remote facility management became more acute. More than 9 in 10 FMs (93%) said that remote facility management is important now and 67% of respondents indicated they are more willing to invest in smart building solutions that drive efficiency or sustainability, including data aggregation, machine learning and artificial intelligence (AI).
Respondents are interested in upgrades to improve the occupant experience, with a contactless building experience ranking high. According to surveyed U.S. facilities managers, there is strong interest in upgrades such as improving indoor air quality, energy efficiency and sustainability efforts, and supporting an inviting and innovative building environment. Yet respondent input shows a gap in the technologies currently deployed in buildings. More than half of those surveyed say the buildings they manage do not have air quality solutions (57%), integrated lighting that improves occupant productivity (66%), contactless building entry (67%) or an app that provides real-time information on building health (73%).
To read the full report, visit Rethinking Buildings Post-COVID-19 on the Honeywell website.
Honeywell is working with facilities managers around the world to create better occupant experiences in the hopes of increasing productivity. Honeywell Healthy Buildings solutions integrate air quality, safety and security technologies along with advanced analytics to improve IAQ while meeting energy efficiency goals.
The Honeywell survey was conducted by KRC research in four markets: United States, Germany, China and Saudi Arabia.
Honeywell Building Technologies (HBT) is a leading building controls company with operations in more than 75 countries supported by a global channel partner network. Commercial building owners and operators use the company’s hardware, software and analytics to help create safe, efficient and productive facilities. Its solutions and services are used in more than 10 million buildings worldwide.