ISS’s five-year agreement with Equinor is the largest FM contract in Norway. Find out what makes it distinctive.

by Brianna Crandall — July 19, 2021 — ISS Facility Services in Norway recently announced an agreement with energy company Equinor to deliver services to its office sites. The contract will run for five years, with a possible extension of five additional years. This is reportedly the largest facilities management (FM) contract in the Norwegian market, with the additional distinction of being a Vested contract — the largest in the Nordics.

The ISS/Equinor contract is the largest FM contract in Norway, and the largest Vested contract in the Nordics

The ISS/Equinor contract is the largest FM contract in Norway, and the largest Vested contract in the Nordics. Image courtesy ISS

ISS will deliver a full range of integrated facility services including cleaning, food and catering, operations and maintenance, as well as office support and security, to 12 office sites in six different Norwegian cities. Around 550 ISS employees will be involved in the daily operations.

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Carl-Fredrik Bjor, CEO of ISS Facility Services in Norway, stated:

This is a big day for ISS. We are very proud to have entered a strategic collaboration with Equinor. Now we look forward to delivering high-quality services that will contribute to a motivating and productive work environment for Equinor’s employees, delivered by people who care. I would like to thank everyone involved across the entire ISS enterprise, who have worked tirelessly to make this happen, and we look forward to a fruitful partnership with Equinor going forward.

Distinctive Vested contract

The contract is structured as a Vested contract — the largest of its kind ever signed in the Nordics. In contrast to traditional outsourcing, where you buy carefully selected services, a Vested agreement is built upon mutual trust, and both parties commit to each other’s success, resulting in better services and reduced cost.

Vested is a methodology developed by researchers at the University of Tennessee, and the process has been facilitated by an approved facilitator and will be certified by the University of Tennessee.

ISS is a global workplace experience and facility management company serving 59,000+ customers across 30+ countries.