May 25, 2007—Chubb Security Personnel has launched a specific operation dedicated to the supply and management of temporary security officers for use in retail, construction and Facilities Management (FM) environments.
Key to the new operation is a centralized ‘workdesk’ to manage all customer inquiries 24/7. The ‘workdesk’ team is responsible for all bookings and subsequent confirmations and client liaison, and allocating work to the relevant local support centers.
Ed Walker, Operations Manager explained: “We have provided temporary staff to a number of businesses, large and small, over the years, but demand has been so high recently that it is clear a dedicated team is required. We now have a pool of more than 1,500 officers who can be managed and deployed locally at a moment’s notice, anywhere in the UK.”
“The key advantage is that the customer only has one central point of contact, so if he has any queries or concerns they can be quickly dealt with and resolved. A further advantage is that although the client relationship is centrally managed, the officers who turn up on site are all from the local area, where local knowledge may prove a distinct value-add.”
Chubb Security Personnel’s new service is designed for any company anywhere in the UK and Northern Ireland requiring officers on an ad hoc basis. For more information, see the Web site.
