U.S. Based Providers

Cleaning Management Institute (CMI)

Developed by ISSA, the worldwide cleaning industry association, the Cleaning Management Institute (CMI) is a professional society dedicated to education, training and career improvement for the facilities maintenance industry. Founded in 1963, CMI trains and certifies building service contractors, educational facilities professionals, health-care providers and more across the country and throughout the world. CMI’s verified, third-party custodial technician training courses are conducted at various locations around the country, and are available on-site for customized training. Some are available for independent study.

CMI’s Professional Development program includes:

  • Train the Trainer certification helps train and certify cleaning professionals so they can successfully implement high-quality training for their operation.
  • Accredited Auditing Professional (AAP) certification empowers an individual to provide a consistent and standard quality assurance audit.
  • Specialty Training Programs deliver custom training programs to meet unique cleaning and management challenges in such areas as Carpet Care Specialist, Customer Service Training, Floor Care Specialist, and Supervisor Training.

CMI’s Custodial Training program includes:

  • The Custodial Technician Training and Certification program, developed by CMI more than 50 years ago and regularly updated to keep pace with new technologies and procedures in the industry, is designed for front-line custodians. It teaches basic and advanced skills and best practices in all areas of commercial building cleaning, and helps ensure an organization’s operation has minimal environmental impact. Version Five of the program includes updated information on steam vapor cleaning, microfiber, no-touch cleaning technology and more.
  • The Custodial Supervisor Certification Course is designed to groom key employees for supervisory positions, acknowledging that the custodial profession today not only commands respect, but also requires a high degree of knowledge and skill in the use of modern equipment, chemicals and techniques in order to keep modern buildings sanitary and adequately protect a company’s investment.
  • The Supervisor and Management Boot Camp is a three-day course designed to sharpen both technical and soft skills involved in cleaning, maintaining and servicing facilities. This course is designed both for aspiring entry-level workers as well as tenured professionals who are looking to increase their education and learn new techniques.
Clemson University’s Center for Professional Advancement and Continuing Education (PACE)

Clemson University’s PACE Center has developed executive and professional education opportunities for large and small organizations for the past half-century. The Center delivers job-specific solutions for today’s complex business world in various focus areas.

Executive Education
Customizable training modules cover such areas as: Operational Excellence, Strategic Development and Evaluating ROI.

Training covers such organizational excellence areas as: Engineering, Management, Manufacturing, Power Lean and Metal 2010.

Organizational Excellence
This program allows participants to benchmark the best practices of companies doing exemplary work in such areas as: Six Sigma, Continuous Quality Improvement, Project Management Fundamentals and Safety.

Customized Solutions
Customized training programs are individually tailored to meet specific business needs, with flexibility in curriculum design and delivery, including on-site. Sample offerings include:

  • Executive Leadership: Operational Excellence, Change Management, Evaluating ROI
  • Quality/Project Management: Lean Manufacturing, Six Sigma, Continuous Quality Improvement, Project Management Fundamentals, PMP/APICS Certification Courses
  • Engineering Leadership and Certification: Total Productivity Maintenance (TPM), FE/PE Review Courses, Management Skills for Engineers

Online Courses
Online courses include: Clemson Online Workshops and Certificates (both softskill and technical training, many leading to certification, in Green Education, Sustainability; Lean Manufacturing; Legal/Compliance: OSHA, EPA, DOT; Management and Business; Real Estate, etc.); Gatlin Online Career Training Courses (with certificates in three to six months for such programs as: Management and Corporate, and Sustainable Energy and Going Green); Education To Go Courses (covering specialty areas such as computer and business administration/management); and self-paced RedVector.com Courses for Licensed Professionals for engineers, architects, building inspectors, interior designers and more.

Compliance and Safety

Originally part of Easy Lift Equipment Co., Compliance and Safety offers high-quality safety training videos and programs from such leading producers as: JJ Keller, Marcom, Summit Training Source, Coastal Training Technologies, Dupont and more.

The company offers training in the areas of:

  • Workplace Safety Training (ergonomics, drugs and alcohol, OSHA compliance, materials handling, first aid, etc.)
  • Transportation & D.O.T (including HAZMAT)
  • Human Resources Training
  • Construction Safety
  • School Safety Training (facilities management, food safety, etc.)
  • Healthcare Training (emergency preparedness, infection control, etc.)
  • Hazardous Materials (including asbestos and lead)

The company also offers Online Training Programs as well as safety supplies.

Construction Specifications Institute (CSI)

CSI is a national association of commercial-level construction professionals dedicated to improving construction communication through developing standards and formats, including MasterFormat and GreenFormat; certifying professionals who work with construction documentation; and offering continuing education for professionals affected by construction documentation. CSI offers a certificate and three certifications: Construction Documents Technologist (CDT) Certificate, Certified Construction Specifier (CCS) , Certified Construction Contract Administrator (CCCA) , and Certified Construction Product Representative (CCPR) .

On-Demand Webinars
Webinars provide quality online learning opportunities 24/7 at an affordable price for design and construction professionals. Courses qualify for CSI CEUs and AIA Learning Units (LUs). Full-series discounts are available. CSI offers such Webinars and series as:

  • Demystifying the Green Roof
  • Understanding and Specifying Doors, Frames and Assemblies series
  • Green Building Envelope Design
  • Energy and Fenestration
  • Specifying Architectural Hardware series
  • Climate Change + Energy Initiatives series
  • Writing Effective LEED Specifications
  • Integrating Specifications and BIM
Corenet Global, Inc.

CoreNet Global, an international association for corporate real estate and related professionals, offers five CoreNet Global Summits annually around the world, as well as educational programs throughout the year. CoreNet Global professional designations include: the Master of Corporate Real Estate (MCR) designation and Senior Leader of Corporate Real Estate (SLCR) certification.

MCR Seminars
These seminars lead to the MCR professional designation, focused on the strategic management of corporate real estate.

SLCR Seminars
These seminars lead to the SLCR certificate program, focused on the development of essential leadership skills needed to drive strategies that create value.

These 60-90 minute live or recorded programs offer an efficient way to tap into current trends, original research, and best practices. Webinars cover CRE issues such as business, management, leadership, workplace and sustainability. MCR designees earn 2.0 CEUs for each Webinar. Previous titles include:

  • Technology and Mobility—A Non-Techie Guide to Getting it Right
  • Leveraging LEED to Maximize Savings in Commercial Interior Projects
  • Managing Buildings: Leveraging LEED and More to Save Money!
  • Designing for Workplace Culture
  • The Agile Office: Integrating LEED, Process, Design and Technology
  • Getting Outside the Box—Supporting a Work Anywhere World
  • Changing the Way We Think About Workplace Metrics

eLearning Courses
The Corporate Real Estate (CoRE) Fundamentals series provides a fast way to learn the essentials of CRE with interactive online courses. It is ideal for those new to the industry, cross-functional teams (HR, IT, finance, FM, office management), and related professions (architects, designers, brokers).

Corporate Realty, Design & Management Institute (CRDMI)

CRDMI designs and delivers high-impact educational content for the commercial building industry. Whether the delivery method is print, electronic or a live educational event, the objective is provide real numbers, strategies, and techniques that can be put to work immediately. Programs are delivered in 50 metropolitan markets throughout North America in half-day and full-day formats, and via the Internet. Categories include high-performance buildings, green leasing, and finance courses for facilities and property managers. CRDMI seminars and Webinars are recognized by AIA, BOMI, GBCI, IFMA, IIDA and others, providing CEUs and LUs. CRDMI was one of 10 original Education Program Providers for the U.S. Green Building Council (USGBC).

On-location courses include:

  • Finance 101 for Today’s Facility and Property Managers
  • Finance 101 for Healthcare Facility Managers
  • Green Lease Revolution
  • Economics, Efficiency, Energy & Environment: Making the 4 E’s Work Together in Healthcare
DuPont Sustainable Solutions (DSS) [formerly Coastal Training Technologies Corp.]

Formerly Coastal Training Technologies Corp. and still named as such around the world, in the U.S. DSS offers cutting-edge training programs for the global workforce, including workplace safety training to meet OSHA compliance requirements; industrial maintenance training to improve plant operations; healthcare training to enhance patient care; and human resources (HR) training for employee development initiatives. Coastal’s online employee training courses, DVDs, posters and handbooks cover the latest issues that affect the global workforce in the areas of: Safety, Ethics and Compliance, Industry Skills, School Safety and Compliance, Healthcare, Government and Financial.

Environmental Resource Center

The Environmental Resource Center offers environmental and safety training and consulting, with updates on pertinent regulations added frequently to its site. Seminars are available nationwide at convenient locations, onsite at corporate locations, or by live Webcast, earning CEUs from a variety of professional organizations. Training is offered for: DOT hazardous material, EPA hazardous waste, IATA dangerous goods, IMDG dangerous goods, Hazwoper, RCRA, OSHA and more.

ESI International

A subsidiary of Informa, ESI International helps people around the world improve the way they manage projects, contracts, requirements and vendors. ESI delivers training through a range of modalities for its corporate and government clients as well as individual students, including 100+ courses in more than a dozen languages at hundreds of locations worldwide each year. Together with The George Washington University in Washington, DC, ESI awards a range of certificates in project management and related areas.

Gabriel First Corp.

Gabriel First Corp., established in 1964 as a building maintenance service contracting company, is a service-oriented industrial/commercial housekeeping and maintenance products supplier that provides technical support via video training, telephone/Internet classroom, and one-on-one consultation.

Total Quality Housekeeping Distance Learning Center
Gabriel offers back-to-basics teleclasses that equip staff with background information to understand the chemistry of cleaning and the role it plays in selecting the proper products to ensure cleanliness and sanitation, encouraging creative problem-solving. The Gabriel Total Quality Housekeeping (TQH) Workshop and other training classes are available as free live Webcasts.

The TQH Workshop covers such topics as: How to Make Going Green Work; How Does pH Apply to Housekeeping; Differences between Sanitizer and Disinfectant; Why Cold Water Lifts Grease, Oil and Fat Best; The Prescription for 100 Percent Odor Elimination; and The Dynamics for Perfect Cleaning of Restrooms, Showers, Toilets, Urinals, Sinks, Drinking Fountains and Kitchen Surfaces.

Other Gabriel TQH Web classes are available after attending the initial TQH Workshop, such as:

  • Achieving and Maintaining Wet Look Floors: Pedestrian and Production Traffic
  • Concrete Cleaning, Patching, Sealing and Painting: Plus…Grout Repair and Caulking
  • Restroom, Shower and Pool Deck Cleaning
  • Wood and Concrete Floor Care
Global Strategic Management Institute (GSMI)

GSMI develops executive conferences, exhibitions and leadership training for directors and managers from all different industries in the private and public sectors, including customized in-house training programs. GSMI also offers training sessions for The Balanced Scorecard management system, which allows organizations such as Fortune 500 companies to clarify their organizational vision and strategy and turn them into goals for action.

GSMI’s areas of focus include: Corporate Social Responsibility, Compliance, Health care, Human Resources, Leadership Training, Marketing/Branding, Performance Management, Quality Management, Risk Management, Sustainable Buildings and Real Estate Development, Sustainable Strategies and more.

Institute Of Real Estate Management (IREM)

IREM provides education, resources, information, and opportunities to multifamily and commercial real estate management professionals. IREM promotes ethical real estate management practices through its credentialed membership programs, including the Certified Property Manager (CPM) designation, Accredited Residential Manager (ARM) certification, Accredited Commercial Manager (ACOM) certification and Accredited Management Organization (AMO) accreditation.

IREM offers a variety of courses in several educational tracks, many of which support its credential programs. The courses are available in classrooms across the U.S. and in other countries; as self-paced online courses offering 24/7 access and interactive activities and assessments; and as home study courses with downloadable materials in PDF format, offering self-paced learning over a six-month period. Tracks include:

  • Marketing and Leasing (retail properties, multifamily properties, office buildings)
  • Maintenance Operations and Risk Management
  • Financial Operations and Asset Management
  • Credentialing
  • General Knowledge (introduction to and sustainable real estate management, growth strategies, ethics)

Virtual Seminars
IREM virtual seminars are delivered via the Web and telephone, typically as a multi-part series, such as the joint IREM/CCIM Institute seminar Six Solutions for Success with Troubled Assets.

IREM Webinars are presentations delivered via the Web and telephone covering timely industry issues and live demos of useful real estate management resources. Examples of Webinars include:

  • A View from the Other Side: CRE Trends from a Partner’s Point of View
  • Green Globes New Construction and Continual Improvement of Existing Buildings–A Continuum for Building Rating and Assessment (presented by the Green Building Initiative)
  • Green Building Tax Incentives
International Association of Lighting Management Companies (NALMCO)

NALMCO develops standards and guidelines for the lighting/lighting management industry, and confers four certifications: Certified Apprentice Lighting Technician (CALT); Certified Senior Lighting Technician (CSLT); Certified Lighting Management Consultant (CLMC); and Certified Sustainable Lighting Consultant (CSLC). NALMCO offers information, training materials, seminars, and conferences throughout the year, including the Annual Convention & Trade Show and Spring Seminar, on such topics as lighting trends, safety, maintenance, and energy efficiency solutions.

International Facility Management Association (IFMA)

IFMA offers FM certifications, provides educational programs, recognizes FM certificate programs, and produces a conference and expo. IFMA’s professional credentials include the Facility Management Professional (FMP), the Sustainability Facility Professional (SFP), and the Certified Facility Manager (CFM) designations/certifications. IFMA provides lifelong on-site and online educational opportunities including training leading to FMP, SFP and CFM credentialing.

Online Education
IFMA online courses are self-paced, affordable FM courses accessible 24/7 from anywhere in the world. The courses offer CEUs and can help CFM candidates prepare for the CFM Exam and FMPs successfully complete program requirements. Group licenses are available for organizations with more than 20 professionals. Course titles include:

  • The Business of FM
  • Operations and Maintenance
  • Human and Environmental Factors
  • Communication
  • Technology
  • Real Estate
  • Finance
  • Planning and Project Management
  • Quality Assessment and Innovation
  • Leadership and Management
  • A Practitioner’s Guide to Greening Your Facility
  • Sustainable Energy Education and Communication (SEEC)
JER Online

JER Online offers an extensive range of workforce education courses to single students and groups of employees. The company provides accredited and corporate-developed online courses and certification programs in several areas from various organizations to accredited colleges and universities as well as to companies that wish to provide training for employees.

Subject areas include:

  • Business (Lean Manufacturing and Six Sigma; Management and Business)
  • Workplace Training
  • Technical
  • Medical
  • GreenEd (Construction Compliance, Energy Efficiency and Conservation, Life Cycle Assessment, Real Estate Professionals, Renewable Energy, Sustainable Business)
  • Health and Safety (Compliance and Ethics)
Marylhurst University

Marylhurst University, a private, coeducational, liberal arts institution, offers accredited academic and professional programs designed for students who must balance school with work and other responsibilities.

Certificate Programs
Marylhurst offers certificates for enrichment or professional advancement in such fields as Business & Management, Green Development, and Renewable Energy.

Online Programs
Online programs and courses enable students around the world to earn a college degree. Marylhurst offers the following programs online: BS in Business Management (Accelerated Program), BA in Interdisciplinary Studies, BS in Real Estate Studies (Accelerated Program), Prior Learning Assessment (PLA), Master of Business Administration (MBA) (Accelerated Program), MBA in Sustainable Business (Accelerated Program), and Certificate in Public Relations.

Employer Partner Programs: Center for Learning Partnerships
CLP provides a company’s management team with access to realistic training for employees and relevant coursework for career professionals. Classes are available at the company’s work site, at Marylhurst or online. CLP offers bachelor’s and master’s degree programs, professional certificates, and assessments of a company’s training programs as college-level learning.

Massachusetts Clean Energy Careers and Training Education Directory

The Massachusetts Clean Energy Careers Training and Education Directory is a comprehensive, up-to-date list of some 150 clean energy programs and resources at more than 80 institutions across the state of Massachusetts, including programs leading to certification and degrees. The directory is a collaborative effort between Northeast Energy Efficiency Partnerships (NEEP), the New England Clean Energy Council, and the Massachusetts Clean Energy Center. The directory provides information on clean energy training programs offered by public and private colleges and universities, private training providers, vocational and technical schools, community-based organizations and grant-funded programs, including online training. The directory is searchable by Academic Programs, Career Training, or Specialization. The online tool also includes a map of all the listings for geographic searches and a networking tool built into the site that allows users to share best practices and program information.

National Association of Residential Property Managers (NARPM)

NARPM is an association of real estate professionals who manage single-family and small residential properties. The organization offers several professional designations and education to support these designations and the industry. NARPM designations include: Residential Management Professional (RMP) , Master Property Manager (MPM) , Certified Residential Management Company (CRMC) , and Certified Support Specialist (CSS) . NARPM offers courses of various lengths at numerous national, regional and local activities. Instructors are NARPM members and principals in their own property management companies. All courses are available to both members and non-members, and many are available online.

Courses include:

  • Paperless Office
  • Habitability Standards and Maintenance
  • NARPM 101: Basics of Property Management
  • Office Operations
  • Tenancy
  • Risk Management
  • Lead-based Paint Law
National Fire Protection Association (NFPA)

The mission of the international nonprofit NFPA, established in 1896, is to reduce the worldwide burden of fire and other hazards on the quality of life by providing and advocating more than 300 consensus codes and standards, as well as providing research, training and education. NFPA offers seminars in various locations, online Webinars, and on-site training at a company’s site.

Webinars include:

  • Fundamentals of NFPA 80: Standard for Fire Doors and Other Opening Protectives
  • NFPA 101: Egress Door Locking
  • NFPA 101: Life Safety Code Changes
  • NFPA 101: Occupant Evacuation Using Elevators
  • NFPA 13: Sprinkler Plans Review—Avoid the Usual Mistakes
  • NFPA 1600: Developing an Emergency Management and Business Continuity Program
  • NFPA 70E: Electrical Safety in the Workplace Changes
  • Review of Emergency Standby Systems (NEC)

Online courses include:

  • Automatic Sprinkler Systems Series
  • Basic Signal and Circuit Means
  • Fire Alarm Plans and Code Requirements
  • Fire and Life Safety in Healthcare Occupancies Series
  • Fire Extinguishers at Work
  • Recovery Plans
  • Remote Station and Protected Premises Fire Alarm Systems
  • Smoke Detectors